Find way With Doublelight Technology's Integration & Platform Solutions
Streamline Process with Workflow Automation
By enabling both on-platform and external to platform architectures, workflows that provide automation and orchestration underpin ServiceNow's capabilities. When done properly, the user is working on the platform without being aware of these integrations. Our workflow designs create an integrated experience by taking into account all of the business concerns they resolve. We can develop cross-application integrations or design API interfaces for integrating external systems using one of the most complete API frameworks available.
Ensure Both Security and Efficiency
The MID server is used to transfer secure data or communications. MID servers that have been set up properly enable a lot more capability than is generally used in most deployments. Let's continue to maximise the value of integration. Communication methods and data import and export formats need to be adaptable. Our expertise is balancing function, security, and performance; if your present or upcoming integrations don't take all factors into account, let us design, build, and adjust these for your transformative solutions.
Take Advantage of Native Integrations
A strong ecosystem of capacity can be provided through Spokes and Integration Hub. The possibilities are almost unlimited thanks to our ever-growing collection of pre-built spokes, and if a new integration is needed, we can design and construct it. The majority of this may be accomplished using only the built-in architecture of the ServiceNow API.
Leverage the Value of the ServiceNow Platform
You have access to the fundamental platform capabilities once a first solution has been implemented. You can create a business platform that puts "people first" by realising the potential of technologies like low-code/no-code setups, predictive intelligence, UI builders, virtual agents, and mobile experience.
Best IT Solutions
We go beyond and above to support your business goals with a comprehensive approach that enables your ITx capabilities to cooperate. The effective modelling and execution of the ITx portfolio of solutions form the foundation of numerous ServiceNow journeys. Your time to value throughout subsequent solution implementations can be optimised by comprehending and utilising the strategic capabilities of ITx.
WHAT WE’RE OFFERING
Services we’re providing
about professional IT Services
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IT Solutions We Provide
IT Service Management (ITSM)
Today, ITSM encompasses much more than just keeping track of CMDB issues and service problems. Users engage with ITSM without even realising it thanks to automation, artificial intelligence, and well-defined workflows. Users can take charge of their experience and get information or find solutions quickly by utilising chatbots, virtual agents, mobile, and other media. Users and IT are now separated in a much more smooth and delightful way.
IT Operations Management (ITOM)
Hyper-automation focuses on the proper candidates for automation and can produce demonstrable benefits, allowing organisations to function within their expected tolerances. Operations management demands integrated insight and actionable knowledge, from both IT and the business. The experience for business users is great when the IT organisation leverages ITOM to the fullest extent.
IT Asset Management
A strategy and secure solution are needed to manage the whole lifecycle of all the assets needed to operate an organisation and deliver goods and services. Our solutions provide compliance while also delivering visibility, cost savings, productivity improvements, and increased quality.
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Deliver a Better Digital Workplace Experience With ServiceNow
Employee Center
Deliver a Better Employee Centre Experience
Using ServiceNow's Employee Centre, provide your staff with an improved portal experience so they can keep in touch, quickly discover assistance, and receive the support they require to complete their work from any location.
• Content-First Strategy
• User Advocacy
• Taxonomy Consulting
• Organization Change Management
Service Portal
Create an Exceptional Experience
Create a remarkable user experience to get the most out of your investment in self-service. To improve staff workflows and steer operations in the correct direction, our Service Portal and staff Centre solutions address key pain points. Establish a memorable presence inside your organisation while feeling assured that you can fulfil future requirements.
• Intuitive Navigation
• Unified Experience
• Safe Customization
• Increased Adoption
Intranet
Engage Your Enterprise
All the tools your staff requires are available in one location. By unifying your workforce around a unified digital experience, you can lower the complexity and ownership costs for your users. While still enabling each department to own its material, our intranet and multi-department solutions will ensure uniformity across departments.
• Decentralized Content
• Personalized Access
• Actionable Information
• Improved Navigation
Native Mobile App
Put Better Service in Your Hands
Join businesses, government agencies, and institutions of higher learning as they serve their users everywhere they go. Provide native mobile access to critical content and support for your Service Portal or intranet. Benefit from NOW Mobile's services that are customised for your company or utilise Doublelight's Native Mobile framework to have total control over the user experience and branding.
• Consumer-Level Experience
• Optimized User Interface
• Push Notifications
• Your Branding
Native Mobile App
Join businesses, government agencies, and institutions of higher learning as they serve their users everywhere they go. Provide native mobile access to critical content and support for your Service Portal or intranet. Benefit from NOW Mobile's services that are customised for your company or utilise Doublelight's Native Mobile framework to have total control over the user experience and branding.
• Consumer-Level Experience
• Optimized User Interface
• Push Notifications
• Your Branding
Native Mobile App
Join businesses, government agencies, and institutions of higher learning as they serve their users everywhere they go. Provide native mobile access to critical content and support for your Service Portal or intranet. Benefit from NOW Mobile's services that are customised for your company or utilise Doublelight's Native Mobile framework to have total control over the user experience and branding.
• Consumer-Level Experience
• Optimized User Interface
• Push Notifications
• Your Branding
Need Something Else?
We are constantly extending ServiceNow's capabilities. Let our skilled team of designers and developers handle your most difficult problems with solutions that are not only powerful and intuitive but also able to be maintained.
• Process Support
• Customer Engagement
• System Integration
• Product Development
Guaranteeing ServiceNow Platform Excellence with Our Expertise
Utilise Our Consulting Services to Unlock the ServiceNow Platform's Power. In order to assist you in building outstanding experiences on the ServiceNow platform, our team provides a wide range of consulting services. In order to ensure a high return on investment and platform excellence, we are here to help you whether you require professional, consulting, or support related services.
FAQ
Most common question
about our services
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